FAQs

 

How do your sizes fit?

We stock a range of reproduction, retro inspired brands - take a look at our Size Guide for measurements.

  

Do I need an account to place an order?

No, you can shop with us without creating an account. If you do hold an account with us, this means quicker shopping! To create an account, simply click on ‘Register’ to fill in your details.

 

What Payment Methods do you take?

We accept Visa, Visa Electron, Mastercard, Solo, Switch and debit cards and that payment will be debited from your account at the time that your order is placed by Paypal. We also take payments from Paypal.

We also have the option to spread the cost of your order with Klarna - find out more here.

 

My favourite styles aren't in stock, when will they be back in stock?

Unfortunately, from time to time certain styles in certain sizes will appear out of stock, this is due to the popular demand of our products. We always endeavour to have all our stock and sizes available, but occasionally this isn’t possible. We do regularly replenish stock and we now have the option for out of stock alerts - just add you email in the field when instructed on the product page to make sure you are the first to know when something comes back into stock.

  

I've received my items but they aren't right, how do I return them?

We try to be as accurate with our product descriptions and sizing guides as possible but if you do receive your items and they aren’t what you expected or don’t fit quite right, we are happy to offer a full refund within 14 days of delivery for all online purchases.

Simply pop the items back into the post, unworn, with all tags attached and your invoice to the address below.

 

Bowler and Betty

56 Alderson Drive

Doncaster

DN2 6BY

United Kingdom

 

Can I exchange my items bought online if they are not right?

Due to us being a small business, we do not have the facilities to offer online exchanges. You will instead be issued with a refund on returned items. If you do need a different size we suggest that you place an additional order for your desired item(s). 

   

If you wish to know more about Bowler and Betty, visit our About Us page.